SERVICE


Service


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Quick delivery of orders


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Strict quality control


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24-hour online service


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Service is the foundation of enterprise survival


FAQ


What's the warranty of your scooters? 2023-07-27 09:06:48.827
1. we will provide some free easy-broken spare parts for customer's after-sale service. 2.For the following parts we will give 1 year's warranty, such as: frame, front fork, controller, charger and motor.
Do you test all your goods before delivery? 2023-07-27 09:06:39.752
Yes, we have 100% test before delivery
Need I assemble parts of the electric bike when we get them? 2023-07-27 09:06:30.009
If with SKD pakcing, yes, we will take out few parts, like pedals(if have), mirrors(if have), front wheel, front fender, and rear trunk(if have) before package. Our workers will put these parts in electric bike cartons.
What is your sample policy? 2023-07-27 09:06:18.631
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the shipping cost.
How about your delivery time? 2023-07-27 09:06:08.841
Generally, it will take 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
What is your terms of payment? 2023-07-27 09:05:56.628
T/T 40% as deposit, and 60% before delivery. We'll show you the photos of the products and packages before you pay the balance.